Privacy StatementBy using our services, you are entrusting us with your personal data. We put a lot of effort into protecting your information and giving you control since we know how important this is.

Privacy Commitment

Edison AI Solutions, Inc. ("EDISON") pledges to protect your personal information with extreme care and respects your fundamental right to privacy. To guarantee that we implement and uphold suitable standards for the protection of personal data in accordance with relevant privacy laws and regulations, EDISON has created a privacy statement.

We have created this privacy statement to tell you more precisely about our privacy practices in addition to outlining the broad guidelines that control the gathering, use, and dissemination of our clients' personal information.

Why we collect your personal data

As you utilize our services, we gather and save certain basic information about you. We only do this for the reasons and on the legal justifications listed below.

1. We use the information you provide us to fulfill our obligations under contract with you.

To establish and maintain a relationship with you in order to keep offering our services to you. For instance, we obtain personal information about you when you apply for any of our services. This information enables us to verify your identity.

2. We only process your personal data when it serves our legitimate business interest and does not conflict with your interests or fundamental freedoms.

To keep improving our operations and business. For instance, we examine how you use our services to assist us in managing your account, offering customer support, looking into and resolving service-related inquiries and issues, keeping an eye on the service quality and security, hiring new employees, and making plans for future expansion. In order to properly engage with you and give you the required information, we may also process your personal contact details and post them in an internal directory listing.
To keep our goods and services getting better. We gather, utilize, process, and examine how you use our goods and services in order to figure out how to make them better for you. In order to gain insights on website traffic and patterns, we may analyze some information about your usage, such as the volume and frequency with which you use our services, as well as your historical location, which we determine based on an analysis of the locations where you may have used our products and services.
To comprehend your preferences and demands in order to provide you with better service. We keep track of the goods and services you use from us, and we also examine other activities like your involvement in our market research projects, your visits, transactions, and your usage of our websites and applications to ascertain your usage profile. We take this action to better understand the kinds of offers that would be appropriate given your preferences.
To manage the security of our business operations. Your personal information may be processed for business continuity, disaster recovery, auditing, asset management, IT security operations, and ensuring fair usage of our goods and services.

3. As you use our products and services, we process your personal data so that we can develop and provide better products and services for you, including direct marketing. We only process information in this way with your permission.

To send you offers, recommendations and promotions. We use your usage profile to give you personalized offers and promotions by email, voice calls, and SMS using your contact information. This includes deals that are location-specific and only available in places you could visit.
To provide more details on your usage pattern. We might also get personal information about you from other sources, like our business partners, affiliates, and subsidiaries, if you have granted them permission to share it with us. We only use the information in this improved usage profile about you to better understand your interests and provide you with more personalized product recommendations, deals, and promotions.

4. To comply with legal regulations, we process your personal data.

To assist government authorities. We provide statistical insights based on how you use our services to help government agencies plan for disaster relief, healthcare, and other related programs. We combine and anonymize this data whenever we can to prevent you from ever being recognized as an individual.
To be in compliance with the law. In compliance with Republic Act No. 9501 and the Credit Information System Act, we manage credit scoring programs and efforts, including but not limited to giving information to the Credit Information Corporation. In order to comply with other pertinent legal and regulatory requirements, we might additionally process or disclose personal data in other ways that are necessary.

What personal data do we collect?

Anytime you transact with EDISON or engage in other interactions, we might get the following personal information about you:

Complete Name - Users can set their first and last name. (optional).
Email address - Users can add email addresses to their account. (required).
Mobile Number - Users can add phone numbers to their account (optional).
Photo - Users can add photo (optional).

How we collect your personal data

We collect your personal data during registration in our website:

Information you share with us. The majority of the personal information we keep is that which you have given us. You give us personal information when you:

- Apply for our services by filling out application forms, subscription agreements, and other similar or related documents through any of our available channels (online or through our sales representatives);
- Get in touch with us to ask about something, file a complaint or request for service;
- Take part in our research and surveys; and/or

Data that we gather during our relationship with you. Additionally, as you utilize our goods and services, we gather data, such as when you:

- Use our website and services;
- Purchase add-on products and services;
- Use our apps, websites, and portals;
- Participate in our promotions, prize draws, or loyalty and rewards programs;
- Take part in our market research projects;

Data that we gather from external sources. We might also get your personal information from our affiliates, business partners, and subsidiaries if you have granted them permission to share it with us.

- Use our website and services;
- Purchase add-on products and services;
- Use our apps, websites, and portals;
- Participate in our promotions, prize draws, or loyalty and rewards programs;
- Take part in our market research projects;

When we disclose your personal information

We might need to disclose some of the information you have given us in a number of situations. In these situations, we make sure that your personal information is only shared in accordance with relevant privacy laws and regulations, on a confidential basis, and via secure channels.

We will never share, rent, or sell your personal data to third parties outside of EDISON except in special circumstances where you may have given your consent for, and as described in this statement.

In some instances, we may be required to disclose your personal data. This means we might share your information with:

- Law enforcement and government agencies, but only when required by laws and regulations and other lawful orders and processes.;

How we protect your personal data

We value your information's security, confidentiality, and integrity. Because of this, EDISON has a rigorous policy regarding privacy, and we've put in place organizational, technical, and physical security measures to guard your data from fraudulent or unauthorized access, alteration, disclosure, abuse, and other illegal activity. These are also made to shield your data from additional threats, both human and natural.

We also implemented the following security measures:

- We use a protected server behind a firewall, encryption, and security measures to store and safeguard your information;
- Your information is only retained by us for the length of time required to: (a) fulfill your request for products and services; (b) support our legitimate business needs; (c) abide by applicable legal requirements; (d) handle exceptional circumstances requiring the pursuit or defense of legal claims; and (a) for a maximum of twelve (12) years following the permanent deactivation of your service;
- We only allow competent and authorized individuals who have received the necessary training to handle your information with strict secrecy to access it;
- To guarantee that your data is always protected, we put our infrastructure through rigorous testing and frequent audits;
- When we have reasonable suspicion that an unauthorized individual has obtained sensitive personal information that could be used to facilitate identity fraud, we swiftly notify you and the appropriate data protection authority;
- We let you update your information securely to keep our records accurate;

What options you have

Applicable data privacy laws and regulations grant you various rights regarding your personal data.

You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:

- Make a request for access to the personal data we process about you. You have the right to know whether we have any personal information on you and, if so, to a copy and information about it.
- Request the rectification of your personal information: If your information is out-of-date, erroneous, or incomplete, you have the right to have it updated.
- Request the erasure of your personal data: You have the right to ask for the erasure of your personal data in certain situations, such as when processing or use of the data is no longer necessary to fulfill the intended legitimate business purpose.
- Request that the processing of your personal data be restricted. You have the right to request that we treat your personal data only under specific conditions, such as with your consent.
- Requesting the portability of your personal data gives you the right to a copy of the information you've given us about yourself in a format that is machine-readable, generally used, and organized. This includes asking us to send a copy of such personal information to another business on your behalf.

Additionally, you have the right to object to the processing of your personal information, including when it's done for direct marketing purposes.

You have the right, at any time, to revoke your consent for any processing of your personal data that is based on it by getting in touch with our Data Privacy Office. Please be aware that this will not impact EDISON's ability to continue processing certain information based on legal grounds other than your consent, nor will it affect the legality of the processing that was done before to your withdrawal of consent. Nevertheless, we shall cease processing and destroy your personal data if we haven't given you another legal justification for the processing.

You can use the information below to contact our Data Privacy Officer in order to exercise these rights. Sometimes, before we make the requested changes to your personal data, we will ask for further documentation or verification.

- Email: dataprivacy@edisonaix.com

We urge you to approach us first to address your complaint if, in spite of our dedication to protecting your personal data, you feel that your rights to data privacy have been breached and, depending on the situation, you might be entitled to damages reimbursement. You always have the option to file a complaint with the National Privacy Commission directly or to take EDISON to court and seek compensation.

Changes to our privacy statement

We reserve the right to amend our privacy statement and policies from time to time in order to reflect changes in the legislation that may be relevant, to comply with legal requirements, to comply with government regulations, to adjust to new technologies and protocols, to follow industry best practices, and for commercial reasons.

If there are any important changes, you will always be informed and we will make sure to get your updated consent if necessary by law.

This Privacy Statement is effective July 1, 2024.